When this happens, WhatsApp typically displays a message stating that it doesn’t have access to your storage (Android) or Photos (iPhone). If WhatsApp isn’t downloading media on your Android or iPhone, it could also be because it doesn’t have access to your phone’s storage.
If you’re on iPhone, follow these steps to force close an iOS app: Go to Apps and select WhatsApp from the list.On Android, you can force close an app as shown below: If this happens to be the case, the easiest fix is to force close the app. Unfortunately, WhatsApp isn’t immune to this problem either, and it could be causing the app’s download functionality to falter. Sometimes apps can freeze and start acting up while running in the background. Alternatively, if you’re on Wi-Fi, try connecting to another Wi-Fi connection or switching to mobile data and attempting the download again. If you’re on a mobile network, try switching it off/on or connecting to a Wi-Fi connection. Unfortunately, if these apps work fine, it means the problem isn’t with your internet connection, and so you must move on to the next fix.īut before you do that, you may also want to switch your internet connection to see if that resolves the media not downloading problem. One way to do this is to try using other apps on your phone or opening a web browser to access some websites. Let’s start by checking the internet connection to find out if a bad internet network could be preventing you from downloading WhatsApp photos, videos, or other media on your device. Listed below are all the possible solutions you must follow when WhatsApp isn’t downloading photos, videos, or any other media on your phone. Potential Fixes for the WhatsApp Media Not Downloading Problem Why is WhatsApp not downloading or updating?.Why can I not download media from WhatsApp Web?.Why Old WhatsApp photos are not downloading?.Why videos are not downloading in WhatsApp?.How can I download WhatsApp images without opening the chat?.How to Stop WhatsApp from Auto-Downloading Images and Videos?.How To Fix “Sorry, This Media File Appears To Be Missing” Error on WhatsApp?.Restore WhatsApp’s Downloading Functionality.
Check Your Device Storage for Available Space
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